Do you love the natural beauty of the Temecula Valley? Want to come to work every day in a beautiful setting? Do you love the outdoors, animals, and delicious wine? Then Sweet Oaks Ranch is the ideal place for you. Founded by an entrepreneurial couple in the heart of the Temecula Valley, Sweet Oaks Ranch is an amazing family destination including a winery, tasting room, and campground. It combines luxury living with rustic charm – we even have goats and chickens on the property!
Thanks to the natural beauty of the ranch and the appeal of our wines, we’ve become one of the most popular destinations in the area – so we need to add more great employees to our team to help us keep up! Working at Sweet Oaks Ranch is a calling and an experience – we’re looking for people who are passionate about great customer service, great wine, and creating memorable experiences for our guests. We look forward to meeting you!
Summary/Objective
We are looking for a professional hospitality manager to oversee the successful operation and maintenance of our short-term rentals, as well as vendor management, and managing the housekeeping staff.
Essential Functions and Responsibilities
Ensure company standards for housekeeping, decor, and guest services are met
Inspect public areas and rentals for appearance and cleanliness
Properly adhere to carefully constructed checklists and protocols
Communicate with potential and existing rental guests to answer questions about services, amenities, and policies
Monitor staff for overall performance
Coordinate with property vendors
Interview, hire, and terminate staff according to company policies and procedures
Must be able to work various shifts including mornings, evenings and weekends
Ability to work independently and as a team
Competencies
Experience with short-terms rentals required
Vendor management experience required
Proven ability to lead a team
Stand and/or walk for shifts up to 6-12 hours
Ability to read, write, and verbally communicate in English
Must be able to understand and follow instructions
Always observe proper safety precautions
Other duties as assigned
Work Environment
This job operates in an indoor and outdoor environment where temperatures and weather conditions can vary. Frequently required to use cleaning chemicals and equipment. May be required to work overtime, weekends, holidays, and special events.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
It is the policy of Sweet Oaks Winery and Ranch to provide equal employment opportunities to all applicants without regard to race, color, creed, religion, sex, gender, gender identity and/or expression, national origin or citizenship, age, ancestry, sexual orientation, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, military or veteran status or any other characteristic protected by federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, and compensation. In addition, Sweet Oaks Winery and Ranch will provide reasonable accommodations for qualified individuals with disabilities.
